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CP-161 Sự cố điện thoại Dễ

AirPods 5 Microphone Not Working: Caller Cannot Hear You

When the AirPods 5 microphone does not work, the usual cause is a microphone mesh clogged with earwax or dust, the wrong microphone being selected or a Bluetooth connection that needs to be refreshed. Clean the microphone openings with a dry soft brush, set the microphone to Automatic on the iPhone and re-pair if needed. If the problem remains, contact Apple Support.

  • Updated:
  • 3 min read
  • Thời gian ước tính: ~6 phút
  • 7 bước
CopyPromt Editorial TeamChecked against the official source · support.apple.com
Mục lục9
  1. ⚡Trả lời ngắn
  2. 01Clean the microphone mesh
  3. 02Check charge and fit
  4. 03Check the microphone setting on iPhone
  5. 04Test each earbud separately
  6. 05Forget and re-pair the AirPods
  7. 06Update iOS and the AirPods firmware
  8. 07Reset the AirPods and contact Apple Support
  9. SSCâu hỏi thường gặp

Trả lời ngắn TL;DR

Clean the microphone mesh with a dry soft brush, check the AirPods battery and set Settings > Bluetooth > AirPods > Microphone to Automatically Switch. Test each earbud separately, forget and re-pair the AirPods and update iOS. If the problem continues, reset the AirPods and discuss service options with Apple Support.

Trang chính thức

support.apple.com

Apple official AirPods support

At a glance

Thời gian~6 phút
Các bước7
Độ khóDễ
Nguồn chính thứcsupport.apple.com
Cập nhật lần cuối

01 — Cách sửa từng bước

How do you fix it? Step by step

  1. Bước 1/7

    Clean the microphone mesh

    Take the AirPods out of your ears and shine a light on the microphone openings. Earwax and dust can muffle the microphone. Brush the mesh gently with a soft, dry toothbrush, then wipe with a dry cloth. Do not use liquids or compressed air.

  2. Bước 2/7

    Check charge and fit

    Put the AirPods in the case, close the lid and wait a few seconds. Check the battery level on the iPhone. A low battery can disable the microphone; charge both earbuds fully. Make sure each earbud sits correctly in your ear.

  3. Bước 3/7

    Check the microphone setting on iPhone

    Go to Settings > Bluetooth, tap the 'i' next to your AirPods and set Microphone to Automatically Switch. This lets the iPhone pick which earbud microphone to use. If Left or Right is fixed and that earbud has a problem, your voice will not transmit.

  4. Bước 4/7

    Test each earbud separately

    Record a voice memo using only the left, then only the right AirPod. If one side transmits and the other does not, the problem is in that earbud's microphone. If neither transmits, the cause is settings, connection or software.

  5. Bước 5/7

    Forget and re-pair the AirPods

    In Settings > Bluetooth tap the 'i' next to the AirPods and choose Forget This Device. Put the AirPods in the case, open the lid and hold the button on the back for about 15 seconds. Then pair them with the iPhone again.

  6. Bước 6/7

    Update iOS and the AirPods firmware

    Install the latest iOS 27 build from Settings > General > Software Update. AirPods firmware updates automatically while connected to the iPhone and charging in the case; leave them near the iPhone and plugged in for a while.

  7. Bước 7/7

    Reset the AirPods and contact Apple Support

    Take the AirPods out, open the lid and hold the back button for 15 seconds until the status light flashes white. Pair them again. If the problem continues, contact Apple Support for a microphone test and service options.

    Do not put the AirPods in water or let liquid enter the microphone openings; liquid damage can affect the warranty.

02 — People also ask

Câu hỏi thường gặp

Only one AirPod microphone works. Why?

That earbud's microphone mesh may be clogged, or the microphone setting may be fixed to that side. Clean the mesh and set Settings > Bluetooth > AirPods > Microphone to Automatically Switch.

What should I use to clean the microphone?

Only a dry, soft toothbrush or a dry cloth. Liquids, alcohol, compressed air and sharp objects can damage the microphone and the water-resistance coating.

Does resetting the AirPods delete my data?

No. A reset only clears the AirPods pairing and settings; data on your iPhone is not affected. You need to pair the AirPods again afterwards.

When is service required?

If the microphone does not work on either earbud after cleaning, re-pairing, updating and resetting, the hardware may be faulty. Open a test and service request through Apple Support.

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Sources & verification

This guide is written by the CopyPromt editorial team based on the official source below and is re-checked regularly.

  • support.apple.com — Nguồn chính thức
  • Published:
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  • Hướng dẫn độc lập — không liên kết chính thức với apple.com.