Cancel Telkomsel (Indonesia): Official Berhenti Langganan Steps
Independent guide — no official affiliation with the platforms mentioned.
إجابة قصيرة
Stop Telkomsel packages and subscriptions via MyTelkomsel, the *888# USSD menu, or by calling 188. Data packs can be set to not auto-renew; premium SMS services stop instantly.
المصدر الرسمي
telkomsel.com
Official account and MyTelkomsel channel (Indonesia)
01 — إصلاح خطوة بخطوة
إصلاح خطوة بخطوة
STEP 01
Log in to MyTelkomsel
Open the app and check 'Langganan' for active packages and auto-renewals.
STEP 02
Turn off auto-renew
Use 'Berhenti langganan' on the package detail; renewal stops while the pack runs to period end.
STEP 03
Fast cancel via USSD
Dial *888# and pick the package under 'Berhenti'.
STEP 04
Stop premium SMS services
Use *888# → 'Stop CS' or the 'Layanan bernilai tambah' area to kill third-party subscriptions.
STEP 05
Confirm via 188
If charges continue, call 188 and open a request record.
نصائح
- The 'Paket Saya' screen shows every auto-renewal flag in one place.
- *888*6# opens the Stop CS menu directly.
- Bring your passport/KTP for store visits.
02 — أسئلة شائعة
أسئلة شائعة
Does data still work after berhenti langganan?
Yes — remaining quota lasts until period end; it will not renew.
Can I get charged amounts back?
Unauthorized premium SMS charges can be refunded via Telkomsel's complaint channel.
Closing the SIM itself?
Idle SIMs auto-close; early closure requires a GraPARI store visit.
هل حل هذا الدليل المشكلة؟
ملاحظاتك تحسن دليلاتنا — يستغرق 10 ثوانٍ فقط.
الروابط في هذا الدليل تشير إلى صفحات المنصة الرسمية. قد تتغير الخطوات مع تحديثات المنصة؛ تحقق من تاريخ الصفحة.
03 — دلائل ذات صلة