Cancel Subscription ID

Kündigen Amazon Prime: End Your German Membership the Official Way

~6 min 5 steps Verified:

Short answer

You can cancel Amazon.de Prime in two minutes via Mein Konto > Prime > Mitgliedschaft beenden. If the paid period has started, the membership stays active until the period ends; Amazon refunds trial charges immediately when no benefits were used.

Official page

amazon.de/gp/primecentral

Open link

Amazon Prime Central (official)

01 — Step by Step

Step-by-step fix

  1. Sign in to Amazon.de

    Open amazon.de and sign in. Go to 'Hallo, <name>' > 'Mein Konto' > 'Prime' in the top right.

  2. Open 'Mitgliedschaft beenden'

    On the Prime page click 'Mitgliedschaft beenden' (or 'Update, cancel and more'). Amazon shows three retention screens — each time choose the small 'Mitgliedschaft beenden' link at the bottom.

  3. Choose the end option

    If you are in the paid period, select 'zum Ende des Abrechnungszeitraums beenden': the membership stays active until the period you paid for ends and no new charge is made.

  4. Confirm and keep the email

    Amazon sends a confirmation email with the membership end date. Your remaining Prime Video/Audible access continues until then.

  5. Check the refund line

    Look for the refund entry under Bestellungen > Prime membership invoice; trial refunds land on your card within 3-5 business days.

02 — FAQ

Frequently asked questions

01Does Prime Video still work after cancelling?
Yes — Prime Video, Prime Music and delivery benefits keep working until the paid period ends. Only the next period's charge is skipped.
02Is the trial charge refunded?
Amazon refunds the full trial fee if no benefits were used during the trial; if the refund does not appear automatically, request the Restbetrag via customer service chat.
03No confirmation email arrived?
The Prime page should show status 'Endet am <date>'; if not, refresh the page after a minute or open a chat with amazon.de customer service.