Boiler & Appliances HI

Arçelik Washing Machine Error Codes: E Codes and Fixes

~7 min 5 steps Verified:

Short answer

On Arçelik washers, E01 indicates the door lock, E02 water inlet, E03 drain/pump, E04 overfill and E05 heater/sensor faults. E02 most often appears with a closed tap or kinked hose; E03 with a clogged pump filter. Powering off, checking the tap and cleaning the pump filter solves most cases; repeating codes are sensor faults requiring service.

Official page

arcelik.com.tr/destek

Open link

Official Arçelik support page

01 — Step by Step

Step-by-step fix

  1. E01 — door lock error

    The door may not be fully closed or the lock is faulty. Check for a garment stuck in the seal, close the door firmly. With electronic locks, unplug for 2 minutes to reset the board lock.

  2. E02 — water inlet error

    Check that the tap is open and the hose is not kinked. Clean the filter mesh at the hose inlet (close the tap and unscrew the hose). Very low building water pressure repeats E02; try a different hour.

  3. E03 — drain error: clean the pump filter

    Open the flap at the bottom-left of the machine and reach the pump filter; remove lint, hairpins and coins. Ensure the drain hose is not bent. Prepare towels/a low bowl since water will come out first.

  4. E04 — overfill error

    If the inlet valve does not close, water keeps entering and E04 appears. Close the tap and stop the machine; if it repeats, the inlet valve is faulty and needs service. A cracked level hose produces the same code.

  5. E05 and above — heater/sensor faults

    E05 indicates a heater or temperature sensor fault and is not user-fixable. Board or motor faults appear with similar codes. Unplugging for 10 minutes resets transient board errors; if it repeats, open a service ticket.

02 — FAQ

Frequently asked questions

01Why does E03 return even after cleaning?
Even with a clean filter, drain hose height/bends or a weakening pump motor can be responsible. Keep the hose at 60-90 cm height; a repeating E03 may be a pump fault needing replacement.
02Is E02 normal after a water outage?
Yes. Water cuts or pressure drops produce E02; restart the program once water returns. Closing the tap during the outage reduces pressure shock and leak risk when water comes back.
03There is no display — the code blinks with lights instead?
Some Arçelik models have no screen and encode errors via program dial/lights (e.g. blink counts). Decode the light pattern using the manual's error table; manuals are on the official support page.