Cancel Subscription FA

Cancel Trendyol Premium: Ending Your Membership

~3 min 5 steps Verified:

Short answer

To cancel Trendyol Premium, open the app and go to Profile > Trendyol Premium, then confirm 'Cancel membership'. Free shipping and discount benefits continue until the period ends while auto-renewal stops. If you paid through the App Store/Google Play, cancel from your phone's subscription settings instead.

Official page

trendyol.com/premium

Open link

Official Trendyol Premium page

01 — Step by Step

Step-by-step fix

  1. Open Premium from the profile

    Open the Trendyol app; in the Profile tab tap the 'Trendyol Premium' card. It shows membership status, renewal date and payment method.

  2. Cancel the membership

    Tap the 'Cancel membership' link at the bottom of the Premium page and confirm. Trendyol shows a confirmation that benefits continue until the period ends and renewal stops.

  3. Check App Store / Google Play billing

    If you took Premium from the phone store, cancel there: iOS Settings > [your name] > Subscriptions > Trendyol Premium > Cancel; Android Play Store > Profile > Payments & subscriptions > Trendyol Premium > Cancel.

  4. Verify the cancellation

    After cancelling, the Premium page should say your membership ends on a specific date; an SMS/email confirmation arrives too. If it does not, the cancellation may not have completed — try again.

  5. Use remaining benefits

    Free shipping, special discounts and birthday perks stay valid until the period ends. Plan your purchases around the renewal date accordingly.

02 — FAQ

Frequently asked questions

01Is there a refund for cancelling Trendyol Premium?
Period-based memberships have no standard refund for used time; access continues until the period ends. For repeated wrongful charges, Trendyol support and the store refund process (App Store/Google Play) apply.
02I cancelled but was charged again — what do I do?
Keep the confirmation screen and SMS as proof. For store billing, use the store's 'Report a problem' flow to request a refund; contacting Trendyol support within 24 hours is also effective.
03Do my points and coupons disappear after cancelling?
Coupons continue per their validity; Premium-exclusive coupons expire at the period end. Trendyol points are campaign-based and tied to your account, which remains — your points stay.