Cancel MegaFon Russia (Отключить подписку): Stop Paid Subscriptions the Official Way
Independent guide — no official affiliation with the platforms mentioned.
Short answer
You can stop MegaFon paid subscriptions in Личный кабинет > Услуги, by dialing *583# (lists active subscriptions), or by calling 0500. Full line closure needs a 'Расторжение договора' request with a zero balance. Porting out with MNP closes the line automatically on the porting date.
Official source
lk.megafon.ru
MegaFon resmî kişisel hesap
01 — Step-by-step fix
Step-by-step fix
STEP 01
Sign in to Личный кабинет
Open lk.megafon.ru or the MegaFon app. Open 'Услуги'; all paid services and subscriptions with prices are listed under 'Мои платные услуги и подписки'.
STEP 02
Turn off subscriptions one by one
Click 'Отключить' next to each subscription. It stops instantly after confirmation; an SMS notification arrives. Also disable free (бесплатные) ones to prevent future billing.
STEP 03
Check with the short code
Dial *583# — a list of active paid subscriptions arrives by SMS. Reply with the listed number to disable each. You can also call 0500 and say 'отключить платные подписки'.
STEP 04
Close the line (Расторжение)
To close the line: app > 'Расторгнуть договор' request or via 0500. A negative balance must be cleared first; the line closes on the date you set after the request.
STEP 05
Port out with MNP
To keep the number, start an MNP request with the new operator (get the port-out code from MegaFon). The MegaFon line closes automatically on the porting date — no separate request.
Tips
- Dial *583# monthly to audit hidden subscriptions — the most common MegaFon complaint.
- Ask for a claim number when calling 0500; MegaFon disputes only proceed with it.
- Spend Мобильный перевод balance and bonus points before closing — they expire after cancellation.
02 — Frequently asked questions
Frequently asked questions
How do MegaFon paid subscriptions appear on my line?
Usually via promo clicks on the operator portal, short-code replies or third-party game/service signups. Checking the 'Услуги' list regularly is the only real defense.
Can I get wrong charges refunded?
Yes — call 0500, disable the subscription and request 'возврат средств'. Verified claims get the last 3-5 charges refunded; use the 'Обращение' form for a written request.
How long does full line closure (расторжение) take?
1-3 business days from the request. If there is a negative balance or an open invoice, it waits until they are cleared.
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Links in this guide point to official platform pages. Steps may change with platform updates; check the page date.
03 — Related guides