Kündigen Amazon Prime: End Your German Membership the Official Way
Independent guide — no official affiliation with the platforms mentioned.
Short answer
You can cancel Amazon.de Prime in two minutes via Mein Konto > Prime > Mitgliedschaft beenden. If the paid period has started, the membership stays active until the period ends; Amazon refunds trial charges immediately when no benefits were used.
Official source
amazon.de
Almanya Prime üyelik yönetimi sayfası
01 — Step-by-step fix
Step-by-step fix
STEP 01
Sign in to Amazon.de
Open amazon.de and sign in. Go to 'Hallo, <name>' > 'Mein Konto' > 'Prime' in the top right.
STEP 02
Open 'Mitgliedschaft beenden'
On the Prime page click 'Mitgliedschaft beenden' (or 'Update, cancel and more'). Amazon shows three retention screens — each time choose the small 'Mitgliedschaft beenden' link at the bottom.
STEP 03
Choose the end option
If you are in the paid period, select 'zum Ende des Abrechnungszeitraums beenden': the membership stays active until the period you paid for ends and no new charge is made.
STEP 04
Confirm and keep the email
Amazon sends a confirmation email with the membership end date. Your remaining Prime Video/Audible access continues until then.
STEP 05
Check the refund line
Look for the refund entry under Bestellungen > Prime membership invoice; trial refunds land on your card within 3-5 business days.
Tips
- The cancellation screens are deliberately designed toward 'continue'; look for the small grey link on every screen.
- If you use an Amazon Household share, remove the share before cancelling.
- To catch a Prime Day sale, schedule the cancellation for the end of your period — the membership stays active until then.
02 — Frequently asked questions
Frequently asked questions
Does Prime Video still work after cancelling?
Yes — Prime Video, Prime Music and delivery benefits keep working until the paid period ends. Only the next period's charge is skipped.
Is the trial charge refunded?
Amazon refunds the full trial fee if no benefits were used during the trial; if the refund does not appear automatically, request the Restbetrag via customer service chat.
No confirmation email arrived?
The Prime page should show status 'Endet am <date>'; if not, refresh the page after a minute or open a chat with amazon.de customer service.
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Links in this guide point to official platform pages. Steps may change with platform updates; check the page date.
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