Cancel Trendyol Premium: Ending Your Membership
Independent guide — no official affiliation with the platforms mentioned.
Short answer
To cancel Trendyol Premium, open the app and go to Profile > Trendyol Premium, then confirm 'Cancel membership'. Free shipping and discount benefits continue until the period ends while auto-renewal stops. If you paid through the App Store/Google Play, cancel from your phone's subscription settings instead.
Official source
trendyol.com
Uygulamada Profil > Trendyol Premium bölümünden üyeliği iptal edin; App Store/Google Play faturalamasında iptal oradan yapılır.
01 — Step-by-step fix
Step-by-step fix
STEP 01
Open Premium from the profile
Open the Trendyol app; in the Profile tab tap the 'Trendyol Premium' card. It shows membership status, renewal date and payment method.
STEP 02
Cancel the membership
Tap the 'Cancel membership' link at the bottom of the Premium page and confirm. Trendyol shows a confirmation that benefits continue until the period ends and renewal stops.
STEP 03
Check App Store / Google Play billing
If you took Premium from the phone store, cancel there: iOS Settings > [your name] > Subscriptions > Trendyol Premium > Cancel; Android Play Store > Profile > Payments & subscriptions > Trendyol Premium > Cancel.
STEP 04
Verify the cancellation
After cancelling, the Premium page should say your membership ends on a specific date; an SMS/email confirmation arrives too. If it does not, the cancellation may not have completed — try again.
STEP 05
Use remaining benefits
Free shipping, special discounts and birthday perks stay valid until the period ends. Plan your purchases around the renewal date accordingly.
Tips
- The Premium page shows remaining days near renewal; cancelling in the last week maximizes benefits.
- If you subscribed from another device, cancel from that device's store account.
- Rejoining later may trigger a 'come back' campaign with different pricing.
02 — Frequently asked questions
Frequently asked questions
Is there a refund for cancelling Trendyol Premium?
Period-based memberships have no standard refund for used time; access continues until the period ends. For repeated wrongful charges, Trendyol support and the store refund process (App Store/Google Play) apply.
I cancelled but was charged again — what do I do?
Keep the confirmation screen and SMS as proof. For store billing, use the store's 'Report a problem' flow to request a refund; contacting Trendyol support within 24 hours is also effective.
Do my points and coupons disappear after cancelling?
Coupons continue per their validity; Premium-exclusive coupons expire at the period end. Trendyol points are campaign-based and tied to your account, which remains — your points stay.
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Links in this guide point to official platform pages. Steps may change with platform updates; check the page date.
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